Our Guarantee
We're a family shop in East Texas. Every order is made by hand after you place it, and we put our name on it.
If something's wrong, we'll make it right. Damaged in transit, missing pieces, wrong color, not what you expected — email us and we'll work out the fix. A replacement, a repair, or a refund, whichever is right for the situation.
We answer our own email. There's no support queue and no chatbot. Questions about sizing, custom requests, or an order already on its way all go to the same place, and you'll hear back within one business day.